Just wanted to give everyone a heads up, If you or someone you know have been thinking about buying a TV ears system, DON'T DO IT! My grandma Has a set and about a month ago they just went out without any warning. after hours behind the TV Plugging in to all the possibilities I called there costumer service to get some help. Hands down the worst costumer service around. After being hung up on several times after telling them the problem and being treated like I knew nothing the other times I have decided I will never do business with that company again! So save your sanity and don't ever buy from TV ears.